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Contact Form

Soneri Bank Account Holder
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Call us

UAN:

021 111-766-374

Toll Free:

021 111-567-890

Send us email

complaint.suggestion@soneribank.com

Complaint Unit

3rd Floor Plot No: 1/C, Stadium Lane No: 01, Phase-V, Khayaban-e-Shamsheer, Pakistan Defence Officer Housing Authority, Karachi

Tel

(+92 21) 35171925 (+92 21) 35171926

Ext

Fax

021-32441706

Registered Office

2nd Floor, 307-Upper Mall Scheme, Lahore-54000

UAN: +92 21 111-567-890
Tel: +021-32444401-05
Email: cs@soneribank.com (For contacting Company Secretariat for Shares related issues Only).

Central Office

10th Floor, PNSC Building, M.T. Khan Road, Karachi.

Tel: (92-21) 32444401-5
UAN: 111-567-890
Email: cs@soneribank.com(For contacting Company Secretariat for Shares related issues Only).

Investor’s Grievances

Rehman Ahmed
Deputy Manager Corporate Affairs

Central Office, 10th Floor, PNSC Building,
M.T.Khan Road, karachi, Pakistan.

Tel: (92-21) 32444401-5 , 111-567-890
Fax: (92-21) 35641114
Email:  cs@soneribank.com(For contacting Company Secretariat for Shares related issues Only).

Complaint Form of SECP

WHISTLE-BLOWING UNIT

Whistle-Blowing Unit, Internal Audit & RAR Group,
Soneri Bank Limited, 1st Floor, State Life Building No.4,
Shahrah-e-Liaquat, Karachi.

Tel: (92-21) 32410684 (Direct)
(92-21) 111-567-890 Ext: 7415

Email: whistleblowing.unit@soneribank.com

Whistle-Blowing Disclosure Form

Complaint Management Unit

Please address your complaints to:

3rd Floor Plot No: 1/C, Stadium Lane No: 01, Phase-V, Khayaban-e-Shamsheer, Pakistan Defence Officer Housing Authority, Karachi

Tel: (+92 21) 35171925 ,
(+92 21) 35171926 Ext: 2548 & 2962
Fax: 021-32441706
Email: complaint.suggestion@soneribank.com

Foreign Exchange Services for Software Export Retention and Freelancer Account Holders

For any query:

Syed Nad E Ali Abidi
Head of Account Services Unit

Tel: (92-21) 111-567-890 Ext:3277
Cell: +92 336-2397349
Email: nade.ali@soneribank.com

Shazia Akhtar
Head of Centralized Remittances, Investment & RFT

Tel: (92-21) 111-567-890 Ext:3225
Email: shazia.akhtar@soneribank.com

  1. Focal Person of State Bank of Pakistan (SBP) for Matters Related to Politically Exposed Persons (PEPs)

Aftab Iqbal Siddiqi

Joint Director

Banking Conduct & Consumer Protection Department 5th Floor, SBP, Karachi

Phone Number: 021-3245-5548, 021-99221935

Fax:  021-992211546

Email Address: aftab.iqbal@sbp.org.pk

  1. Focal Person of Soneri Bank Ltd. regarding complaints and matters related to Politically Exposed Persons (PEPs)

Mr. Mateen Mahmood

Email Address: mateen.mahmood@soneribank.com

Tazeen Fatima

Unit Head: – Complaint Management Unit

Phone Number:  021- 32436298 and 0331- 0372827

Email Address: tazeen.fatima@soneribank.com

Toll-free Number: (0800005000)

List of Designated Officers at Branches

Green Banking Office – Risk Management Division

For queries and services of Green Banking please contact us on

Email : greenadvisory.services@soneribank.com
Tel : (92 21) 111-567-890  Ext : 2437