Registered Office

2nd Floor, 307-Upper Mall Scheme, Lahore-54000

UAN: +92 21 111-567-890
Tel: +021-32444401-05
Email: cs@soneribank.com (For contacting Company Secretariat for Shares related issues Only).

Central Office

10^th Floor, PNSC Building, M.T. Khan Road, Karachi.

Tel: (92-21) 32444401-5
UAN: 111-567-890
Email: cs@soneribank.com(For contacting Company Secretariat for Shares related issues Only).

Investor’s Grievances

Rehman Ahmed
Manager Corporate Affairs

Central Office, 10^th Floor, PNSC Building,
M.T.Khan Road, karachi, Pakistan.

Tel: (92-21) 32444401-5 , 111-567-890
Fax: (92-21) 35641114
Email:  cs@soneribank.com(For contacting Company Secretariat for Shares related issues Only).

Complaint Form of SECP

WHISTLE-BLOWING UNIT

Whistle-Blowing Unit, Internal Audit & RAR Group,
Soneri Bank Limited, 1st Floor, State Life Building No.4,
Shahrah-e-Liaquat, Karachi.

Tel: (92-21) 32410684 (Direct)
(92-21) 111-567-890 Ext: 7415

Email: whistleblowing.unit@soneribank.com

Whistle-Blowing Disclosure Form

Complaint Management Unit

Please address your complaints to:

1^st Floor, PNSC Building, M.T. Khan Road, Karachi.

Tel:  (+92 21) 35171925, (+92 21) 35171926 Ext: 107 & 108
Fax: 021-35171928
Email: complaint.suggestion@soneribank.com

Foreign Exchange Services for Software Export Retention and Freelancer Account Holders

For any query:

Syed Nad E Ali Abidi
Head of Account Services Unit

Tel: (92-21) 111-567-890 Ext:3277
Cell: +92 336-2397349
Email: nade.ali@soneribank.com

Shazia Akhtar
Head of Centralized Remittances, Investment & RFT

Tel: (92-21) 111-567-890 Ext:3225
Email: shazia.akhtar@soneribank.com

Focal Person of Soneri Bank Ltd. regarding complaints and matters related to Politically Exposed Persons (PEPs)

Mr. Asif Nazir

Phone Number: 021-111-567-890 Ext.3592

Email Address: nazir.asif@soneribank.com

Tazeen Fatima

Unit Head: – Complaint Management Unit

Phone Number: 021-111-567-890 Ext. 3493

Email Address: tazeen.fatima@soneribank.com

Toll-free Number: (0800005000)

Focal Person of State Bank of Pakistan (SBP) for Matters Related to Politically Exposed Persons (PEPs)

Rashid Ullah Khan Assistant Director

Consumer Protection Department State Bank of Pakistan 5th Floor, SBP Building, Karachi

Landline: (021)-3311-5511

Phone Number: 0318-2715745

Email: Rashid.khan@sbp.org.pk

Haris Nazir Assistant Director

Consumer Protection Department State Bank of Pakistan 5th Floor, SBP Building, Karachi

Landline: (021)-3311-3510

Phone Number: 0339-0233240

Email: Haris.nazir@sbp.org.pk

Green Banking Office – Risk Management Division

For queries and services of Green Banking please contact us on

Email : greenadvisory.services@soneribank.com
Tel : (92 21) 111-567-890  Ext : 2437

List of Designated Officers at Branches